Policies – Bantu Gold

Welcome to bantu-gold.com, the official online store for Bantu Gold. By accessing or purchasing from this website, you agree to the policies outlined below. These terms govern your use of our site, products, and services.

1. Terms of Use

By using bantu-gold.com, you agree to comply with these Terms of Use:

  • You must be at least 18 years old or have legal guardian consent to make purchases.
  • You agree not to engage in unlawful activities or violate the rights of others through the site.
  • We reserve the right to refuse service, cancel orders, or terminate accounts for any breach of these terms.

2. Intellectual Property

All content on bantu-gold.com, including product designs, logos, text, graphics, and images, is the exclusive property of Bantu Gold and protected by intellectual property laws.

  • No content may be copied, reproduced, distributed, or used for commercial purposes
    without prior written consent.
  • Unauthorized use may result in legal action

3. Privacy Policy

We are committed to safeguarding your personal information. By using this site, you consent to our data practices.

  • Data Collected: Name, email, shipping/billing address, and payment details.
  • Use: To process orders, provide customer support, and improve user experience.
  • Security: We use SSL encryption and secure payment gateways.
  • Third Parties: We do not sell or share personal data with third-party marketers.

Please see our Privacy Policy for detailed information.

4. Payment Policy

We accept secure online payments through major credit/debit cards and other trusted gateways displayed at checkout.

  • All transactions are processed in [insert currency].
  • Payments must be confirmed before order fulfillment.
  • We do not store your full payment details

5. Shipping Policy

  • Processing Time: Orders are typically processed within 2–5 business days.
  • Shipping Time: Depends on location and courier. Delivery estimates are shown at
    checkout.
  • Tracking: You’ll receive a tracking number once your order ships.
  • Responsibility: We are not liable for delays caused by couriers or customs.

6. Return & Exchange Policy

We want you to love what you wear. If something’s not right, here's how we can help:

  • Eligibility: Returns must be initiated within 14 days of delivery. Items must be unused, in
    original packaging.
  • Non-returnables: Face masks, custom items, and final sale products.
    How to Return: Email
    returns@bantu-gold.com with your order number and reason.
  • Refunds: Processed within 5–10 business days after receiving the item

7. Cancellation Policy

  • Orders may be cancelled within 6 hours of purchase.
  • After this window, orders may already be in processing or shipping stages.

8. Limitation of Liability

Bantu Gold shall not be held liable for indirect or incidental damages resulting from the use of our site or products. All items are sold "as is" unless stated otherwise

9. Governing Law


All policies and terms are governed by the laws of [Insert Country, e.g., Republic of Botswana], without regard to conflict of law principles.

Contact Us

If you have any questions or concerns about our policies, please contact us:

Bantu Gold
Email: contact@bantu-gold.com